• Laura M. None

    June 25, 2021, 5 p.m.
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    Ask for Kathy, she's a pedicure pro! I have been following Kathy all over the Bay Area (15+ years). Why? Because she's careful, detail oriented, and super sweet. I have sensitive toes that are prone to ingrowns and she is always mindful of that. She's one of the hardest working people I know, has a good attitude, and a big friendly smile. :)
    Please ask for her next time you go in, you won't be disappointed.
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    • Charlene G. None

      Sept. 10, 2020, 5 p.m.
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      I'm all 'bout supporting small businesses and trying new places, but I sure learned my lesson and realized today that you should really stick to places that you have had good experiences, in the past. Per Yelp, I found a decent place that had an overall 4 star rating. I was able to schedule an apt, so that's how I found The Nails Garden.

      When I walked in, I didn't receive that warm welcome - but I didn't let that bother me much. Also the salon itself was dark, quiet with no music or tv on and didn't have any other customers but myself.

      I sat down and my nail gal didn't introduce myself, she just directed me to pic a color. I showed her what I wanted on Pinterest and then she started doing her thing. I had to ask her a couple times to file my nails shorter and by the 3rd time of asking I just gave up. I also had to ask her to go over my nails a couple more times because the color on my nail bed was really light. I wish my nails were filed shorter and more square like I had asked but it is what it is.

      At the end of the day, my nails don't look like the Pinterest picture. I think my nail gal isn't a "master nail tech" that does nail designs so that's my bad I didn't check in with her before. But I also feel that if you have a customer that is asking for a service that you can't provide - then that should be known to the customer that you can't do it.

      Also, I didn't really see much care in protecting against COVID. I only saw hand sanitizer at each station. But they didn't ask me to wash my hands upon walking in, and usually at other salons they have a clear, plastic barrier on the gel heating lamps where you place your hands, this one didn't have that.

      3 stars, at most for the overall service that I received today. My nails aren't thaaaat bad, but the filing isn't square, the lines on my french manicure aren't even on the edges and my nails are not what I showed her as far as what I wanted from the Pinterest picture (which wasn't something crazy).
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      • Jessica D. None

        Aug. 3, 2021, 5 p.m.
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        Finding your go-to nail tech is honestly one of the best feelings ever and I'm glad to have experienced that with Tiffany. I've been getting acrylics since high school so I've been to hundreds of nail salons and tried out hundreds of different nail techs and I'm happy to say that I've finally found "the one". I can come to her with any design and she always gets it right (granted, I often prefer simpler designs). She never rushes through a job no matter how busy the shop gets and my nails come out looking flawless every time, and they last a really long time. I always get tons of compliments on my nails and it's all thanks to her. As for my pedicures, I usually get a different employee every time and I don't have any complaints about any of them; they're all super sweet and they don't cut any corners.
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        • Trinity T. None

          Aug. 27, 2021, 5 p.m.
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          Standard pedicure that won't break the bank.
          Approximately 35 minutes for the $28 regular pedicure. The water was lukewarm and the scrubbing of the foot was short. My heels really needed a better scrub. The mail shaping and polish were good. There's several colors to pick from. They use a top coat and base coat.

          They are practicing rigorous COVID safety which includes plexiglass between customers and staff, including rolling plexiglass screens for pedicure clients. There's 5 ladies working here today so they are well-staffed. My wait time was 5 minutes:

          Now what everyone wants to know is what about the massage?! The massage was 60-90 seconds per foot, but it felt good. I wish it had lasted longer.
          Now there was someone already getting a pedicure when I was here and her pedicure is still going even though mine is done. I wish I were sitting in that chair, but she probably paid for a better package.

          All in all, as a busy mom I will come back for quick pedicures.
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          • Amanda U. None

            May 23, 2021, 5 p.m.
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            I came here to Tiffany in desperate need of some help with a correction on a full set I had done 5 days ago. They were my birthday nails that someone else at another nail salon did a really bad job on. Tiffany was very patient and understanding and took her time to try to fix my nails without removing them and damaging my nail bed since it was a fresh set. I am extremely satisfied with the customer service and the final results! I will share a before and after.

            Tiffany if you see this review you are such a blessing and so appreciated!
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            • Google Guest User

              July 3, 2017, 9:55 a.m.
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              • Google Guest User

                July 3, 2017, 9:55 a.m.
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                • Google Guest User

                  July 3, 2017, 9:55 a.m.
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                  I highly recommend you get your nails done by Anne!
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                  • Google Guest User

                    July 3, 2017, 9:55 a.m.
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                    The only bad thing is the wait for walk-ins can be up to an hour. Highly advise you to call and make an appointment. They aren't good with nail designs. They're pretty good with eyebrows. Good place overall been coming for about 2 years now.
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